Financial Information

Financial Information

Financial Responsibility

It is expected that deductibles, co-payments, and other amounts not covered by insurance will be paid prior to services being provided. Accepted forms of payment include cash, personal check, and credit card. Payment may be made over the phone prior to your procedure or at check in at Memorial Hermann Surgical Hospital Kingwood. If you have questions at any time, let us know.

Questions About Your Bill

After you’re discharged, a statement will be mailed to you for any balance due after your insurance company has processed your claim. Payment is due upon receipt and may be made by cash, personal check or credit card.

When you receive your statement, please contact the phone number printed on your statement.

Financial Assistance Programs

CareCredit

CareCredit® is a credit card issued exclusively for use in paying for your health care expenses. You can apply for a CareCredit® card to cover the facility portion of your bill at participating surgical facilities.
  • Depending on the cost of your procedure and the options offered at your surgical facility, you may choose between 6 and 12 month special financing options on qualifying purchases of $200 or more. *
  • To apply for a CareCredit® credit card, visit the CareCredit® website www.carecredit.com
  • Call them directly at: (800) 677-0718
  • Call your surgical facility if you have any questions.
  • Click here to learn more from the CareCredit® website.
*Subject to credit approval. Minimum monthly payments required. See provider for details.

Seasonal Financing Plan: Offered at participating facilities

The Seasonal Financing Plan is a delayed auto-draft program offered at participating surgical facilities in January and February to assist with the facility portion of your bill.

This option is available to all patients covered by insurance products (excludes self-pay)

No payment for 60 days and up to 6 months no-interest monthly payments for the facility portion of your bill.

A valid checking account number, credit card or debit card must be submitted to the surgical facility.

Please contact Memorial Hermann Surgical Hospital Kingwood if you have any questions.

Financial Assistance

At Memorial Hermann Surgical Hospital Kingwood, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.

The first step is to see if you are eligible for a government-sponsored health program (i.e. Medi-Cal/Medicaid, Medicare, disability). Financial Counselors are available to work with you to complete the application process. If you qualify, these programs can provide access to health care and other vital social services for you and your family. If you need assistance, please call a Financial Counselor at (281) 312-4000.

If you are not eligible for a government program, you may qualify for Memorial Hermann Surgical Hospital Kingwood needs-based Financial Assistance program.

Eligibility and Enrollment Services (EES) 

The Eligibility and Enrollment Services Program is a hospital service provided to you at no cost. You may qualify for government programs, which would pay for all or part of your hospital and medical expenses. Our Patient Advocates will provide applications and are available to assist you in the application process. Please contact Memorial Hermann Surgical Hospital Kingwood at (281) 312-4000 for additional information.

Outside Assistance Programs For Which You May Qualify:

  • Medicaid/Medi-Cal
  • Supplemental Security Income
  • Temporary Assistance for Needy Families
  • County Indigent
  • Social Security Disability
  • Victims of a Violent Crime Fund
  • Medical Low Income Adults

Charity Care Program—Financial Assistance 

A Financial Assistance Program is available to patients that do not have the means to pay for hospital expenses and do not qualify for any Medical Eligibility Programs. You may qualify if your household income is below 200% of the federal poverty limit. To be considered for the financial assistance, you will be required to provide information on your household finances through a confidential Financial Application. Documentation will be requested to verify your circumstances in order to determine eligibility. Please contact Memorial Hermann Surgical Hospital Kingwood at (281) 312-4000 for additional information.